Notes from the field.
Thoughts on AI, strata management, and building agents that actually work in operations instead of demos.
Why Most Strata AI Pilots Fail (And What the 14% Get Right)
Only 14% of enterprise AI agent pilots reach production. The ones that do share a structural pattern, and it's not about the model.
The Real Cost of Strata Admin in 2026: Hours and Dollars Per Lot
Benchmarking the true admin cost of running a strata business in Australia — staffing ratios, revenue per lot, and the margin squeeze that's quietly eating the industry.
MRI Strata Master vs Custom AI Agents: A Build-vs-Buy Guide for Principals
Your Strata Master contract is up and the committee wants to know what's next. Here's how to think about bolt-on AI versus custom agents without getting sold to.
How to Automate Strata Levy Chasing (And Stop Wasting Hours on Follow-Ups)
Strata levy chasing eats up hours every week. Here's how automation can handle reminders, escalations, and reporting so your team can focus on actual management.
Reducing Strata Manager Burnout With AI (Without Replacing Anyone)
Strata manager burnout is real and getting worse. AI automation handles the repetitive admin that drains your team, so they can focus on the work that actually matters.
Strata Management Technology Trends That Actually Matter in 2026
Forget the hype. Here are the technology trends reshaping strata management in 2026, from AI email triage to predictive maintenance and what they mean for your team.
How AI Maintenance Request Routing Saves Strata Managers Hours Every Week
Maintenance requests are the biggest time sink in strata management. AI routing reads, categorises, and sends them to the right tradesperson automatically. Here's how it works.
Strata Compliance Automation in Australia
Strata compliance in Australia means juggling deadlines, regulations, and paperwork across multiple schemes. Here's how automation helps strata managers stay on top of it without burning out.
Automating Owner Communication in Strata Management
Most strata managers spend hours every week on repetitive owner emails. Here's how automating owner communication saves time without losing the personal touch.
Strata Management Email Overload Is Killing Your Team (Here's How to Fix It)
Strata managers drown in 200+ emails a day. Most of it is repetitive admin that can be automated. Here are practical solutions to fix email overload in strata management.
AI Agents for Property Management in Australia
How AI agents are helping Australian property and strata managers automate repetitive work, from email triage to maintenance coordination.
How to Reduce Admin in Strata Management (Without Hiring More People)
Strata managers spend most of their day on admin. Here are practical ways to cut that time in half and actually focus on your buildings.
The Hardest Part of AI Isn't the Technology
Most AI projects don't fail because the tech doesn't work. They fail because people don't adopt it. Change management is the real challenge.
AI Agents Don't Replace Your Team. They Free Them.
The fear is that AI takes jobs. The reality is different. AI handles the 80% so your team can focus on the work that actually matters.
Why We Only Work With Strata
We turned down good money to stay focused. Here's why Bloc only builds AI for strata management.