Your own strata manager for everyday maintenance.

Bloc turns WhatsApp messages, emails, and form reports into a clear path from issue to approval to work done — with fewer handoffs and a cost trail everyone can understand.

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From owner complaint to organised repair.

The common pain is not just the broken gate or leaking pipe. It is the uncertainty, the paid back-and-forth, and the loss of visibility once the request leaves the committee’s hands.

Report once

Owners send the issue where it suits them. Bloc captures the photos, location, history, and access notes in one case.

Remove the handoffs

Bloc scopes the request, suggests the right path, and keeps routine coordination out of paid back-and-forth.

Make costs explainable

Work orders, quotes, votes, and decisions sit in one timeline so owners can see why money is being spent.

Stay in control

The committee approves the important steps, then Bloc turns the decision into clear trade and owner communication.

Built around what owners complain about.

Avoidable admin and fees

Owners should not need a paid email chain to find out who can arrange a simple repair. Bloc gives routine maintenance a direct, auditable path.

Managers stretched thin

Structured intake, scoped requests, and visible status reduce the coordination burden that makes buildings feel like too much work.

Trust around costs

Bloc makes the why visible: what was reported, who approved it, which quote was chosen, and what communication went out.

Self-management confidence

For committees that want more autonomy, Bloc provides the operating rhythm: records, approvals, trades, updates, and handover-ready history.

Less admin theatre. More visible progress.

Bloc is operating support for committees that want faster action, clearer records, and fewer unnecessary manager handoffs — without becoming another gatekeeper.

Fewer fee-generating handoffs

Routine maintenance intake, scoping, follow-up, and status updates happen in Bloc instead of becoming another chain of manager emails.

A cost trail people can understand

Every request, quote, vote, approval, and sent message is kept together so costs are explainable, not mysterious.

Built for manager-light buildings

Committees can run a clear operating process themselves, or reduce the coordination load on a strata manager.

Committee control without committee chaos

Votes, draft approvals, thresholds, and preferred trades give owners autonomy without losing governance.

One record, whichever channel starts it

WhatsApp, email, and form reports all become the same tracked case with photos, status, and agent activity.

WORKFLOW IN ACTION
RUNNINGCOMPLETE
01
Incoming email
Water leak in unit 14
Owner email · 2 attachments
02
Data extracted
PROPERTY · RIVER VIEW
LOT · 14
ISSUE · WATER LEAK
PRIORITY · URGENT
03
Manager approval
Urgent routing and acknowledgement
APPROVEARCHIVE
04
Approved actions continue
Sent drafted response to owners
Work order issued to Northbank Plumbing
Email forwarded to accounts

Strata maintenance software for agencies, managers and portfolios.

Bloc for Agencies adapts the maintenance product for strata management companies: branded owner intake, hosted or agency maintenance email, WhatsApp, manager approval controls and integrations around StrataMax or StrataMaster.

Self-service for committees · Managed Bloc for strata agencies

Learn about Bloc for Agencies

Practical details.

Who is Bloc for?

Engaged owner committees and manager-light buildings that want more control over routine maintenance. Bloc gives you intake, cases, quotes, votes, approvals, and records without replacing your strata software stack.

How do owners report issues?

They can message your property’s Bloc WhatsApp number, email the Bloc inbox, or use the dashboard form. Photos and details are kept with the case. Only registered owners and committee members can open maintenance cases.

Does AI send emails on its own?

No. Bloc drafts responses, quote requests, and work orders, but a person reviews and approves before anything important is sent. The point is control without constant chasing.

How does Bloc help with cost transparency?

Each case keeps the request, quote path, committee decision, approval, and outgoing communication together. Owners can see how a maintenance issue became an approved cost.

We’re a strata agency — is this the same product?

Bloc is the self-serve product for committees. Bloc for Agencies is the managed, white-labelled version for strata management companies that want cleaner owner intake, agency inboxes, manager approvals and StrataMax or StrataMaster integration.

Give routine maintenance a path everyone can see.

Invite the committee, set your threshold, and turn scattered owner requests into approved work without the usual runaround.

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