Agency-ready maintenance intake
Bloc’s self-service workflow adapted for portfolio teams, assistants and strata managers.
Bloc for Agencies
Strata maintenance software for agencies.
Bloc for Agencies is a managed, white-labelled maintenance system for strata management companies. It connects owner maintenance reports, agency email, WhatsApp, manager approvals and StrataMax or StrataMaster into one clearer workflow.
WHITE-LABEL ◆ INTEGRATE ◆ TRIAGE ◆ MANAGE
Bloc for Agencies
A managed version of Bloc for agency maintenance teams.
I take the maintenance workflow available in Bloc and fit it into your agency: your brand, your approval rules, your manager roles, your inboxes and your strata-management platform. The goal is not a separate toy system — it is an operating layer your team can actually use.
- Systems
- StrataMax · StrataMaster
- Channels
- Email · dashboard · WhatsApp
- Branding
- Bloc or white-label
- Support
- Managed by me
DEPLOYMENT OPTIONS
- ✓Use a hosted Bloc maintenance inbox or your own agency email.
- ✓Keep Bloc WhatsApp while piloting or move to a branded WhatsApp channel.
- ✓Connect intake, triage and case records around StrataMax, StrataMaster or your current stack.
This starts from the live Bloc maintenance product, then adds the agency pieces needed for day-to-day use: branding, inboxes, approval rules, integrations and support.
Strata platform integration
Connectors and operating rules around StrataMax, StrataMaster or the systems your team already uses.
White-labelled channels
Use your agency brand, your maintenance email, a hosted inbox, WhatsApp under Bloc or a branded WhatsApp channel.
Manager approval controls
Keep AI drafting, triage and follow-up behind the right human checkpoints.
Email on your behalf
Send updates, quote requests and work orders from your agency domain or on behalf of named managers.
Ongoing managed support
I keep the workflow tuned as your portfolio, staff and processes change.
How I work
Configure. Integrate. Launch. Improve.
I start from the working Bloc maintenance product, then adapt it to your agency: how owners contact you, how managers approve spend, how contractors are selected, and how records need to appear in your existing strata platform.
01
Choose the channel
Decide whether owners report through a hosted inbox, your agency email, Bloc WhatsApp or a branded channel.
EMAIL, FORM OR WHATSAPP
02
Fit agency rules
Configure thresholds, roles, escalation paths, portfolio routing and manager review points.
APPROVAL CONTROLS
03
Connect systems
Embed intake, triage, records and outbound communication around your existing operating stack.
STRATAMAX / STRATAMASTER
04
Manage and improve
Tune prompts, rules, templates and exceptions as more buildings and managers use the workflow.
ONGOING
Agency Build
Bloc maintenance, embedded in your agency.
I can run Bloc as a managed layer around your existing agency systems. Owners can report by form, email or WhatsApp; Bloc triages the issue, drafts next steps, prepares communications and keeps managers in control before anything important goes out.
- CORE
- Bloc maintenance workflow
- INTEGRATIONS
- Email · WhatsApp · strata platform
- MODEL
- Managed and white-labelled
INCLUDED
- ✓Hosted or agency maintenance inbox
- ✓Email from your agency domain
- ✓Bloc or branded WhatsApp
- ✓StrataMax / StrataMaster integration
- ✓Manager approval controls
- ✓Preferred trade and spend rules
- ✓White-labelled owner updates
- ✓Ongoing tuning and support
Jason Corbett
FOUNDER · BRISBANE
A product you can use now, adapted by the person building it.
I spent more than a decade at Expedia Group building large-scale applications. With Bloc, I am applying that engineering background to strata maintenance: owner intake, triage, approvals, contractor communication and records.
For agencies, you work directly with me to adapt the product: white-label it, connect it to your inboxes and systems, and make sure it respects how your managers need to approve work.
Looking for the self-serve product? withbloc.com →
Frequently asked questions
The practical details.
Who is this for?
Strata agencies that like the Bloc maintenance workflow but need it fitted to an agency operating model: multiple managers, existing inboxes, portfolio rules, branded owner channels and strata-management software.
How is this different from the self-service product?
The self-service Bloc product is ready for committees and small properties to use directly. Bloc for Agencies is the managed version: I configure the workflow around your team, brand, inboxes, approval controls and systems such as StrataMax or StrataMaster.
Can it email from our agency?
Yes. Depending on your setup, Bloc can use a hosted maintenance inbox, send from your agency domain, or prepare replies that go out on behalf of your managers after approval.
Can WhatsApp be branded?
Yes. Agencies can keep using Bloc’s WhatsApp channel while piloting, or move to a branded WhatsApp Business channel once the operating model is clear.
Will this replace StrataMax or StrataMaster?
No. Those systems remain the system of record. Bloc sits around them: taking in owner maintenance, triaging, drafting next steps, prompting approvals, and writing back or attaching records where practical.
How does rollout work?
Start with one portfolio, inbox or maintenance workflow. Once the approval rules and integrations are stable, expand to more buildings, managers and communication channels.
Where does AI make decisions?
AI helps classify messy owner messages, extract facts, draft replies and suggest next steps. Spend thresholds, approval rules, contractor selection and agency policy remain controlled by structured rules and people.
FREE FIT CALL · 15 MINUTES
Bring me your agency maintenance workflow.
If the self-service Bloc product is close to what you need, we can talk through how to make it agency-ready: branding, inboxes, WhatsApp, integrations and manager controls.
Book a fit call